Current jobs related to Lead Call Center Team Member - Karachi, Sindh - beBee Careers
-
Lead Call Center Agent
1 day ago
Karachi, Sindh, Pakistan beBee Careers Full timeCall Center Leadership RoleThis position entails leading a team of professionals in a dynamic call center setting. Your key duties will be managing daily operations, coordinating staff schedules, and fostering an environment that encourages collaboration, open communication, and continuous improvement.Responsibilities Include:Developing and implementing...
-
Call Center Team Members
1 day ago
Karachi, Sindh, Pakistan beBee Careers Full timeCall Center Agent Position Overview">">This position involves working as part of a team to deliver exceptional customer service and drive sales growth.">You will interact with customers via phone, email, or chat, responding to their queries, and resolving any issues they may be facing.">As a call center agent, you will be responsible for meeting sales...
-
Call Center Team Members
2 weeks ago
Karachi, Sindh, Pakistan beBee Careers Full timeWe're hiring fresh call center agents to join our team!Job OverviewThis night shift position requires basic spoken English, but don't worry if you're not fluent - we offer free training to help you develop your skills.No prior experience? No problem! We welcome candidates who are eager to learn and grow in a corporate environment.Key ResponsibilitiesAssist...
-
Call Center Team Lead
2 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeA key role in our organization is available for a call center trainee manager. The successful candidate will initially work independently and develop their team over time.We will start with one seat and then expand it to up to 10 seats in the coming months. The candidate will be responsible for taking calls and processing orders. Initially, it will be an...
-
Contact Center Team Member
1 day ago
Karachi, Sindh, Pakistan beBee Careers Full timeContact Center AgentWe are looking for skilled contact center agents to provide exceptional customer service.You will be responsible for handling incoming calls, responding to customer inquiries, and resolving issues in a timely manner.To succeed in this role, you must have excellent communication skills, a positive attitude, and the ability to work well in...
-
Team Sales Lead
21 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeSales Team Lead - Call Center OperationsThe Sales Team Lead - Call Center Operations is responsible for leading a team of sales agents to achieve performance targets and exceed key performance indicators (KPIs) in a call center environment. This role involves overseeing daily operations, ensuring high-quality customer interactions, driving sales growth, and...
-
Call Center Operations Leader
2 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeA leading cellular company in Pakistan is looking for an experienced professional to lead their call center operations. The incumbent must have 4 years of experience in different areas of call centers, preferably starting as a call center agent and then progressing to team lead experience (at least one year). A total minimum of 4 years in top-notch inbound...
-
Premium Call Center Operations Manager
1 day ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob SummaryWe are seeking an experienced Call Center Manager to lead our premium call center operations. The ideal candidate will have a strong background in call center management, with a minimum of 4 years of experience in a top-notch inbound call center environment.Key ResponsibilitiesLead and manage a team of call center representatives to achieve...
-
Call Center Professional
1 day ago
Karachi, Sindh, Pakistan beBee Careers Full timeWe are looking for skilled individuals to fill Call Center Representative positions, focusing on delivering excellent customer service and support.Key ResponsibilitiesCustomer Support: Handle incoming calls and respond to customer inquiries in a professional manner.Lead Follow-up: Make outbound calls to follow up on leads and provide information about...
-
Domestic Call Center Supervisor
2 weeks ago
Karachi, Sindh, Pakistan beBee Careers Full timeAbout the Position:The Sales Team Lead will be responsible for driving performance excellence within our team of agents in a domestic call center setting. If you have a proven track record of leadership, coaching, and performance improvement, we encourage you to apply.Main Responsibilities:Lead the Team: Directly manage and mentor a team of call center...
Lead Call Center Team Member
2 weeks ago
A talented and experienced Call Center Office Manager is required to lead our team and achieve exceptional results.
About the Role:The successful candidate will be responsible for managing a team of call center agents, improving sales and efficiency, and ensuring exceptional customer care.
We are looking for a seasoned professional with a strong background in call center management, excellent leadership and communication skills, and the ability to analyze data and metrics.
Main Responsibilities:- Team Leadership: Supervise and motivate a team of call center agents, set goals and objectives, and ensure high levels of customer satisfaction.
- Performance Monitoring: Analyze call center performance, identify areas for improvement, and implement strategies to increase sales and efficiency.
- Operational Management: Manage office resources, including equipment and supplies, ensure a clean and comfortable working environment, and oversee office security and access control.
- Qualifications: Bachelor's degree or equivalent experience in a related field, proven experience in call center management or customer service roles, strong leadership and team management skills, and excellent communication and interpersonal abilities.
- Skills: Proficiency in call center software and relevant technology, problem-solving and decision-making skills, attention to detail, and ability to analyze data and metrics.
