Senior Officer Collection Manager

6 hours ago


Lahore, Punjab, Pakistan Allied Bank Limited Full time
Company Overview
Allied Bank Limited is a leading financial institution in Pakistan, dedicated to providing innovative banking solutions to its customers. Our Digital Banking Group is committed to delivering exceptional services and products that meet the evolving needs of our customers.

Job Summary
We are seeking a highly skilled Senior Officer Collection to join our team. The successful candidate will be responsible for developing and implementing comprehensive strategies to optimize collection and recovery processes for digital lending products. This includes ensuring compliance with regulatory requirements and industry best practices, monitoring and managing delinquent accounts, and collaborating closely with internal stakeholders to address customer inquiries and resolve disputes.

Key Responsibilities
  • Develop and implement effective collection and recovery strategies for digital lending products.
  • Monitor and manage delinquent accounts, applying advanced strategies to negotiate payment arrangements and resolve outstanding balances promptly.
  • Collaborate closely with internal stakeholders, including customer service, legal, and risk management teams, to address customer inquiries and resolve disputes.
  • Foster strategic partnerships with external vendors, such as collection agencies and legal counsel, to maximize recoveries and minimize losses through effective collaboration and negotiation.

Required Skills and Qualifications
To be successful in this role, you will need:
  • Experience in collections, recovery, or risk management, preferably in the financial services industry.
  • Strong negotiation skills, communication and persuasion skills to resolve delinquent accounts.
  • Strong ability to collaborate effectively with cross-functional teams and external partners.
  • Knowledge of regulatory compliance, collections & recovery processes.
  • Proficiency in MS Office.

Qualifications
The ideal candidate will have a minimum of two (02) years of experience in Digital Lending product management or related field, preferably in the financial services industry. A bachelor's degree or equivalent professional qualification from a reputable institution is required.

Benefits
As a Senior Officer Collection at Allied Bank Limited, you will enjoy a competitive salary package, opportunities for career growth and development, and a collaborative work environment.

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