Lead Client Support Professional
2 days ago
This senior role is ideal for those with extensive experience in client/application support and leadership. The successful candidate will oversee the client support function, ensure seamless application performance, and lead a team of support specialists. Key responsibilities include supervising and mentoring a team, ensuring ongoing monitoring and maintenance of application performance, and serving as the primary point of contact for high-value clients and critical issues.
Key Responsibilities:
- Team Leadership: Provide guidance, support, and direction to a team of client support specialists.
- Application Monitoring: Continuously monitor and maintain application performance for optimal client experience.
- Advanced Technical Support: Troubleshoot and resolve complex application issues.
- Incident & Ticket Management: Manage incident tracking and ticketing workflows, ensuring timely resolution and quality of support.
- Client Relationship Management: Foster strong, professional relationships with high-value clients and critical stakeholders.
- Cross-Functional Collaboration: Collaborate with product, development, and system administration teams to resolve issues and improve products.
- Issue Resolution: Diagnose, resolve, and document client issues efficiently, escalating when necessary.
- Communication: Effectively communicate with clients through various channels.
- Product & Process Expertise: Develop in-depth knowledge of products and services to provide expert guidance to clients and internal teams.
- Client Training: Deliver training sessions to enhance client understanding and utilization of solutions.
- Reporting & Analysis: Present regular reports on support performance metrics, trends, and client satisfaction levels.
-
Lead Client Support
2 days ago
Lahore, Punjab, Pakistan Soliton Technologies Full timeJob DescriptionWe are seeking an experienced and proactive Lead Client Support professional to join our team. In this role, you will be responsible for overseeing the client support function, ensuring seamless application performance, and leading a team dedicated to providing exceptional service to our clients. If you have a strong technical background,...
-
Lead Client Support
3 days ago
Lahore, Punjab, Pakistan Soliton Technologies Full timeJoin to apply for the Lead Client Support - Healthcare role at Soliton Technologies1 day ago Be among the first 25 applicantsJoin to apply for the Lead Client Support - Healthcare role at Soliton TechnologiesJob DescriptionWe are seeking an experienced and proactiveJob DescriptionWe are seeking an experienced and proactive Lead Client Support professional to...
-
Truck Dispatcher
5 days ago
Lahore, Punjab, Pakistan Valued Client Support Solutions Full timeValued Client Support Solutions, PakistanJob Overview:As a Dispatcher, you will play a crucial role in coordinating and optimizing the movement of freight for trucking carriers associated with Amazon Relay. Your primary responsibilities will involve managing the flow of trucks, ensuring timely and efficient pickups and deliveries, and resolving any issues...
-
Client Support Leadership Role
3 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeWe are seeking an experienced and proactive Lead Client Support professional to join our organization. In this role, you will be responsible for overseeing the client support function, ensuring seamless application performance, and leading a team dedicated to providing exceptional service to our clients.
-
Client Support Specialist
4 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeClient Support SpecialistWe are looking for a motivated Client Support Specialist to provide exceptional support to our clients. The successful candidate will be able to handle multiple client interactions simultaneously, while maintaining a high level of professionalism and attention to detail.Job Specifications:Assist clients with inquiries and provide...
-
Client Services Professional
8 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Title: Client Services ProfessionalWe are seeking a highly motivated and enthusiastic individual to join our team as a Trainee – Client Services.Your primary responsibilities will include supporting the Client Services team in managing day-to-day client interactions, assisting in planning, coordinating, and executing brand campaigns, ensuring timely...
-
Conversion and Client Support Expert
6 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeWe are seeking a skilled Cross-Sell Specialist to convert warm leads into sales and provide exceptional client support.
-
Client Services Professional
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeWe are seeking a highly skilled Client Services Officer to join our team.Job DescriptionFoster positive client relations, manage inquiries, and direct customer complaints to relevant departments.Obtain post-sales client feedback and provide technical assistance on products and services.Build positive business relationships and provide clients with...
-
Client Services Professional
3 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeThis role involves providing top-notch customer service, administrative support, and sales assistance to clients. The successful candidate will be responsible for day-to-day tasks related to client communication and support.Key responsibilities include:Responding to client inquiries and resolving issues in a timely and professional mannerProviding...
-
Client Support Coordinator
4 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeAccount Management AssociateThis role involves working closely with clients to understand their needs and providing tailored support to ensure their satisfaction.Main DutiesInteract with clients to gather information about their needs and preferencesRespond to client inquiries and concerns in a professional and timely mannerElevate complex issues to the...
