Client Support Coordinator

5 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

Account Management Associate

This role involves working closely with clients to understand their needs and providing tailored support to ensure their satisfaction.

Main Duties
  • Interact with clients to gather information about their needs and preferences
  • Respond to client inquiries and concerns in a professional and timely manner
  • Elevate complex issues to the relevant department or manager for resolution
  • Maintain accurate records of client interactions to facilitate effective issue resolution
  • Collaborate with cross-functional teams to address client concerns comprehensively
Skills and Qualifications
  • Previous experience in account management or customer-facing roles
  • Excellent communication and interpersonal skills
  • Able to work independently and as part of a team
  • Proficient in Microsoft Office Suite
  • Ability to work under pressure and meet deadlines consistently

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