Virtual Client Services Coordinator

5 days ago

Islamabad, Islamabad, Pakistan beBeeClientServices Full time
About the Role

This position offers an exciting opportunity for individuals with strong organizational skills, attention to detail, and a passion for delivering exceptional client services in a virtual environment.

As a key member of our team, you will play a crucial role in providing administrative and operational support to our clients. Your responsibilities will include managing calendars and scheduling appointments, acting as a liaison between clients and internal teams, handling email correspondence, and ensuring timely communication.

  • Administrative Support: Manage calendars and schedule appointments.
  • Communication Management: Act as a liaison between clients and internal teams, handle email correspondence, and ensure timely communication.
  • Meeting Coordination: Coordinate virtual meetings, including scheduling, invitations, and preparing materials.
  • Task Prioritization: Prioritize tasks and manage time effectively to meet deadlines.
  • Research and Analysis: Conduct research on diverse topics and provide relevant information for decision-making.
  • Client Relationship Management: Build and maintain positive relationships with clients, understanding their needs.
  • Customer Complaint Analysis: Analyze complaints, identify issues, and recommend solutions to improve satisfaction.
  • Price Quotes: Prepare accurate price quotes aligned with offerings.
Requirements
  • A 4-year Bachelor's degree, preferably in Accounting & Finance, Business Studies, Economics, or Public Relations.
  • Strong interpersonal and communication skills.
  • Entry-level or minimal experience in client-facing roles, with a passion for sales.
  • Detail-oriented with multitasking abilities.
  • Willingness to learn.
Benefits
  • Market-competitive base salary.
  • Allowances for Internet, Electricity, Wellbeing, and Medical Insurance.
  • Performance-based bonuses.
  • Annual bonuses and increments.
  • Company-wide success bonuses.
Job Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Other
  • Industries: Outsourcing and Offshoring Consulting

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