
Front Office Operations Manager
15 hours ago
About the Role
You will be responsible for overseeing the day-to-day operations of the front office, ensuring the smooth delivery of exceptional services to our guests. Your role will involve meeting with other executives or managers to satisfy guests' requests, handling VIP arrivals, and managing security issues.
Key Responsibilities
- Coordinate the work schedules of the front office team
- Assist in reception, concierge, reservations, housekeeping, and food and beverage operations
- Gather feedback and analyze market/industry trends to suggest improvements
- Supervise and guide the front office team
Requirements
- Strong communication and problem-solving skills
- Ability to work effectively in a team environment
- Proficiency in multitasking and time management
Working with Us
We offer a dynamic and supportive work environment where you can grow your career and develop new skills. We are committed to providing exceptional service to our guests and strive to exceed their expectations.
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