Tele Audit Professional

1 week ago

Lahore, Punjab, Pakistan beBeeAudit Full time 3,000,000 - 6,000,000
Job Overview:

The Tele Auditor is responsible for conducting audits via phone calls, remote systems, or digital platforms to ensure compliance with organizational standards and client expectations.

  • Audit customer interactions, employee calls, or service transactions to verify adherence to company policies and quality standards.
  • Document findings clearly and accurately in detailed reports.

Collaborate with Quality Assurance teams to enhance audit frameworks, maintain confidentiality, and integrity of all audited information.

About the Role:

This challenging opportunity requires strong analytical and communication skills to effectively conduct telephonic audits, assess compliance, and drive process improvements.

Responsibilities:
  • Conduct thorough audits of customer interactions and service transactions.
  • Evaluate adherence to company policies and quality standards.
  • Prepare accurate and detailed reports on findings.
  • Collaborate with Quality Assurance teams to implement improvements.
What You'll Need:

To succeed in this role, you'll need:

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.

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