Shopping Mall Customer Service Coordinator
1 week ago
The role of a customer service executive in a shopping mall environment is pivotal. It requires strong communication and interpersonal skills to effectively handle customer inquiries and resolve issues.
Candidates with intermediate education or equivalent qualification are encouraged to apply. Prior experience in the hospitality industry can be beneficial but is not mandatory. We welcome motivated individuals who are eager to learn and grow within our organization.
This position demands a proactive approach, excellent teamwork and organizational skills, as well as basic computer proficiency.
Main Responsibilities:
- Administrative Support
- Providing assistance in administrative tasks such as document organization and archiving.
- Supporting operational duties as required.
- Customer Service
- Ensuring timely and efficient customer service through effective correspondence management.
- Fostering positive relationships with customers by addressing their queries and concerns.
- Benefits and Perks
- A transportation allowance to facilitate travel to work.
- A meal allowance to support employees' daily needs.
- Access to medical assistance for health and wellbeing.
- Ongoing training and professional development opportunities to enhance skills and career growth.
This role offers a comprehensive package that includes benefits and perks designed to support employees' personal and professional growth.
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