Customer Service Coordinator/manager

5 days ago


Lahore, Punjab, Pakistan Unique-Links Full time

We are a leading provider of online Quran Tutoring services to students of any age. Majority of our students are from English speaking countries (USA, UK, etc.). We are looking for a qualified and experienced Customer Service Coordinator with additional managerial responsibilities. The selected candidate will be responsible for calling online tutoring prospects and customers, organizing online classes, coordinating tutoring between students and tutors, e-mail marketing, and using various online and offline marketing methods to increase website traffic and online tutoring students. The selected candidate will also manage staff and ensure the smooth running of the Tutoring Center. The selected candidate will be required to work during late night, early morning, and flexible hours to match the requirements of USA, UK, etc. students.

Job Specification

- Bachelor's/Master's or equivalent qualification in Sales, Marketing, or Business-related areas.
- At least 3-5 years experience in customer service and managerial roles or equivalent education.
- Excellent English communication and written skills.
- Knowledge of Search Engine Optimization, E-mail marketing, Internet marketing techniques, competition analysis, etc. would be a plus.
- Calling prospects and customers related to online tutoring.
- Great customer satisfaction experience.

If you meet the above requirements, you can send us your resume providing details about your relevant qualifications, experience along with internet experience.

Information Technology and Services - Rocklin, United States

About Us

Online Quran Tutoring services and other internet services.

#J-18808-Ljbffr

  • Lahore, Punjab, Pakistan ACE Customer Services Full time

    We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles.The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergencies. You must be able to multitask and take the appropriate...


  • Lahore, Punjab, Pakistan Unique-Links Full time

    We are a leading provider of online Quran Tutoring services to students of any age. The majority of our students are from English speaking countries (USA, UK, etc.). We are looking for a qualified and experienced Customer Service Coordinator with additional managerial responsibilities. The selected candidate will be responsible for:Calling online tutoring...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    We are seeking an experienced Receptionist to join our team.Job DescriptionThis role involves providing efficient and professional reception services, responding to communication from senior officials and other important personnel or clients in the absence of management.You will be responsible for receiving and handling information, arranging appointments,...


  • Lahore, Punjab, Pakistan Excellcomm Full time

    The ideal candidate should hold a Bachelor/Master's degree preferably in Computer Sciences. Have a minimum of 4-5 years of experience in Customer Services, preferably in a technical environment. Experience in IT Service Management will be preferred.Should have experience in technical project management and hands-on experience with network, systems,...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    To succeed in this position, individuals must be able to handle multiple tasks effectively under pressure with minimal supervision.Key Responsibilities:Receive and respond to emergency and non-emergency calls, accurately documenting essential information.Address customer queries and follow up by coordinating with relevant departments or field units as...


  • Lahore, Punjab, Pakistan Master Group of Industries Full time

    Sr. Manager Customer Service Master Group of Industries, Pakistan Responsibilities:Develop complaints procedures in writing to be given with mattresses for customers' reference.Develop and implement customer feedback forms and report on their findings on a monthly basis.Develop customer service procedures, policies, and standards and document them.Coordinate...


  • Lahore, Punjab, Pakistan SupportYourApp Full time

    (fluent English & Shahmukhi) Account Service Coordinator (Pakistan, remotely)(fluent English & Shahmukhi) Account Service Coordinator (Pakistan, remotely)1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Passionate about the world of tech?Now you have a chance to be a part of the world's leading SaaS,...


  • Lahore, Punjab, Pakistan SupportYourApp Full time

    (fluent English & Shahmukhi) Account Service Coordinator (Pakistan, remotely)(fluent English & Shahmukhi) Account Service Coordinator (Pakistan, remotely)2 weeks ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Passionate about the world of tech?Now you have a chance to be a part of the world's leading SaaS,...


  • Lahore, Punjab, Pakistan beBeeCustomerService Full time

    Our university is seeking a highly skilled and dedicated individual to provide exceptional support services to our students, faculty, and visitors.This role will be responsible for delivering exceptional customer service, managing knowledge, supporting student registration, resolving conflicts, coordinating communication, processing payments, and conducting...


  • Lahore, Punjab, Pakistan Futuro Digital Pvt. Ltd. Full time

    Customer Service Manager Job DescriptionJob SummaryWe are looking for an experienced Customer Service Manager with 5+ years' experience, who has worked within an established Customer Support/Service environment and has client and customer facing experience.You will be the key liaison to our UK client's customer service department therefore, you must have...