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Customer Service Coordinator/manager
4 weeks ago
We are a leading provider of online Quran Tutoring services to students of any age. Majority of our students are from English speaking countries (USA, UK, etc.). We are looking for a qualified and experienced Customer Service Coordinator with additional managerial responsibilities. The selected candidate will be responsible for calling online tutoring prospects and customers, organizing online classes, coordinating tutoring between students and tutors, e-mail marketing, and using various online and offline marketing methods to increase website traffic and online tutoring students. The selected candidate will also manage staff and ensure the smooth running of the Tutoring Center. The selected candidate will be required to work during late night, early morning, and flexible hours to match the requirements of USA, UK, etc. students.
Job Specification- Bachelor's/Master's or equivalent qualification in Sales, Marketing, or Business-related areas.
- At least 3-5 years experience in customer service and managerial roles or equivalent education.
- Excellent English communication and written skills.
- Knowledge of Search Engine Optimization, E-mail marketing, Internet marketing techniques, competition analysis, etc. would be a plus.
- Calling prospects and customers related to online tutoring.
- Great customer satisfaction experience.
If you meet the above requirements, you can send us your resume providing details about your relevant qualifications, experience along with internet experience.
Information Technology and Services - Rocklin, United States
About UsOnline Quran Tutoring services and other internet services.
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