Assistant Director BPO Services

3 days ago


Lahore, Punjab, Pakistan Abacus Full time

We are seeking an experienced Assistant Manager BPO Operations to join our dynamic team at Abacus. As a key member of our operations team, you will be responsible for overseeing day-to-day operations, managing team performance, ensuring quality service delivery, and implementing process improvements in a BPO setting.

About Abacus

Abacus is a leading provider of business solutions, helping organizations transform their visions into realities through innovative methodologies and technological tools. With nearly 40 years of experience, Abacus offers industry-focused, technology-driven solutions with world-class delivery capabilities.

Responsibilities and Requirements
  • Leadership and Team Management: Strong leadership skills to manage and motivate a high-performing team.
  • BPO Operations Experience: Up to 4 to 5 years of experience in BPO operations and process improvement.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills to collaborate with cross-functional teams.
  • Qualifications: Bachelor's degree in Business Administration or relevant field.


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