Warranty Claim Resolution Expert

22 hours ago


Karachi, Sindh, Pakistan Horizon Technologies Full time

Role Description

We are seeking a Warranty Claim Resolution Expert to join our team at Horizon Technologies. In this role, you will be responsible for resolving warranty claims, communicating with customers, and coordinating with internal teams to resolve product issues. If you have experience in customer service, returns processing, or warranty claims handling, we encourage you to apply.

Responsibilities

  • RMA Processing: Process warranty claims, ensuring compliance with company policies and manufacturer guidelines.
  • Customer Interaction: Communicate with customers to obtain necessary information for warranty claims and ensure proper understanding of return procedures.
  • Product Evaluation: Work closely with technical support and quality control teams to evaluate the reason for return and ensure claims are valid and within warranty parameters.
  • Documentation & Record Keeping: Maintain accurate records of all RMA transactions, including customer details, product information, issue descriptions, and claim status.
  • Inventory Management: Coordinate with the warehouse to ensure timely receipt and inspection of returned goods. Ensure returned products are properly tracked and inventoried.
  • Claims Resolution: Collaborate with internal teams to resolve issues related to product quality, shipping damage, or miscommunication, and follow through to ensure proper resolution.
  • Vendor Liaison: Communicate with suppliers or manufacturers regarding defective products and arrange for replacements, repairs, or refunds as necessary.
  • Reporting & Analytics: Track and report on warranty claim trends, issues, and resolution time to help identify root causes and improve the warranty process.
  • Compliance: Ensure that all warranty claims meet legal and regulatory requirements, and that the company's warranty policies are adhered to.


  • Karachi, Sindh, Pakistan Horizon Technologies Full time

    Job SummaryHazrd Horizon Technologies is seeking a highly organized and detail-oriented Customer Warranty Specialist to manage the entire process of handling product returns, exchanges, and warranty claims. As an essential member of our team, you will be responsible for verifying warranty claims, ensuring accurate documentation, and coordinating with...

  • RMA Claims Processor

    22 hours ago


    Karachi, Sindh, Pakistan Horizon Technologies Full time

    About the RoleWe are looking for a skilled RMA Claims Processor to join our team at Horizon Technologies. In this role, you will be responsible for processing warranty claims, communicating with customers, and coordinating with internal teams to resolve product issues. If you have experience in customer service, returns processing, or warranty claims...


  • Karachi, Sindh, Pakistan Horizon Technologies Full time

    OverviewHazrd Horizon Technologies is a leading provider of innovative solutions. We are seeking a Product Return Coordinator to join our team. In this role, you will be responsible for managing the entire process of handling product returns, exchanges, and warranty claims. If you have experience in customer service, returns processing, or warranty claims...


  • Karachi, Sindh, Pakistan Window World of Boston Full time

    Key ResponsibilitiesManage the claims process, ensuring timely and efficient resolution of customer complaintsAnalyze data to identify trends and develop strategies to mitigate potential risksCollaborate with senior management to develop and implement business strategiesEnsure compliance with regulatory requirementsDevelop and implement effective claims...

  • Senior Claims Manager

    2 weeks ago


    Karachi, Sindh, Pakistan Window World of Boston Full time

    Job Title: Head Of ClaimsWe are seeking an experienced Head of Claims to join our team at Sindh Bank in Karachi. As a key member of our management team, you will be responsible for managing the claims process, ensuring timely and efficient resolution of customer complaints, and maintaining a high level of customer satisfaction.The ideal candidate will have a...


  • Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

    **Workplace Conflict Resolution Expert Wanted:** Sui Southern Gas Company Limited is seeking a highly skilled and experienced Workplace Conflict Resolution Expert to join our team. As a key member of our HR department, you will play a critical role in maintaining a harmonious work environment.**Key Responsibilities:** The successful candidate will be...


  • Karachi, Sindh, Pakistan Recruit Best Full time

    We are seeking a highly skilled Client Resolution Expert to join our team at Recruit Best. In this role, you will be responsible for providing alternatives to products/items that are not available on our e-commerce website.About the JobYou will be working closely with customers to understand their needs and provide tailored solutions.This is a great...


  • Karachi, Sindh, Pakistan ZUE Full time

    ZUE is seeking a highly skilled Clinical Billing Expert to join our team and contribute to our mission of delivering exceptional healthcare services.About the Role:We're seeking a highly skilled Clinical Billing Expert with extensive experience in managing durable medical equipment (DME) and handling insurance claims, submissions, and denials.The ideal...


  • Karachi, Sindh, Pakistan ibex Full time

    Technical Support RoleThe Technical Support Specialist is responsible for providing expert support to customers regarding their claims and products. This role requires strong communication skills, problem-solving abilities, and attention to detail.As a member of the Operations team, you will be working closely with customers to understand their needs and...


  • Karachi, Sindh, Pakistan Businesslist Full time

    Job DescriptionWe are seeking a highly skilled Senior Process Engineer to join our team at Businesslist.Key Responsibilities:Provide technical support to Process Engineering and flow assurance expertise during the EPC and Startup phases, ensuring project deliverables meet Operations expectations in terms of Safety, Operability, Reliability, and...


  • Karachi, Sindh, Pakistan Businesslist Full time

    Job DescriptionAdvise and support Process Engineering and flow assurance expertise consistent with Sr. Engineer level competency during EPC and Startup phase until handover to permanent Asset whilst ensuring project deliverables meet Operations expectations in terms of Safety, Operability, Reliability and Maintainability over the facility design life...


  • Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

    About the RoleWe are looking for a highly motivated and experienced Senior Auditing Professional - Governance Expert to join our team at Sui Southern Gas Company Limited.The successful candidate will be responsible for managing consulting assignments, including managing the Theft Claim Review Committee (CRC), coordinating with relevant departments to attend...


  • Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

    **Job Title:**We are seeking a highly skilled professional to fill the position of Deputy Head of Department – Consumer Disputes Resolution. The successful candidate will be responsible for leading the department in resolving consumer disputes.About the Role:Lead the department in resolving consumer disputes, ensuring compliance with standard rules and...


  • Karachi, Sindh, Pakistan EWS Group Full time

    EWS Group is hiring a Technical Service Delivery Expert to join our team!About the Opportunity:This role involves delivering exceptional customer service, resolving technical issues, and collaborating with cross-functional teams to drive business growth.The ideal candidate will have a strong technical background, excellent communication skills, and a...


  • Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

    Absorbent accountants and auditors with Fresh CA / ACMA qualifications, an MBA in Accounts / Finance or ACCA certification, and a minimum of 04 years of direct experience are wanted for this unique job opportunity.Responsibilities:Main responsibilities include:Assisting tax departments in communicating with tax authorities to promptly release:Monthly Sales...


  • Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

    Sui Southern Gas Company Limited is committed to maintaining a culture of excellence, innovation, and teamwork in all aspects of our business. As Deputy Manager – Compliance, you will play a vital role in ensuring the company's compliance operations run smoothly and efficiently.Your Key Responsibilities will include:Reviewing and analyzing complaints with...


  • Karachi, Sindh, Pakistan ibex Full time

    Technical Support SpecialistThe Technical Support Specialist within the Operations department will provide solutions to technical problems and claim resolutions to customers by performing a diagnosis of issues while guiding customers through the claim filing process via phone call. The Support will also assist customers with other queries/concerns and...


  • Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

    Job DescriptionSui Southern Gas Company Limited is hiring a Metering and Billing Expert to join our team. Key responsibilities include:Ensuring accurate and timely gas meter readings.Generating bills promptly and minimizing provisional billing.Comparing manual readings with online data for quality control.Handling faulty meter claims and addressing customer...


  • Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

    Sui Southern Gas Company Limited is committed to delivering exceptional service to its customers while adhering to regulatory requirements. As Deputy Manager – Compliance, you will play a vital role in ensuring the company's compliance operations run smoothly.Key Responsibilities:Review and analyze complaints with financial implications on a regional...


  • Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

    We are seeking a highly skilled Audit and Taxation Expert to join our team at Sui Southern Gas Company Limited. The successful candidate will have a strong background in Accounts/Finance or ACCA with at least 04 years of relevant experience.Key Responsibilities:Monitor Withholding Income Taxes.Prepare and file condonation claims regarding Purchase Invoices...