Customer Experience Coordinator

5 days ago


Karachi, Sindh, Pakistan Wear The Shield Full time

As a Customer Support Associate, you will play a vital role in delivering exceptional customer service to our clients. This includes responding to customer inquiries, resolving issues, and delivering outstanding service across various channels.

Responsibilities:

Our ideal candidate will have a strong background in customer service, excellent communication and interpersonal skills, and the ability to thrive in a fast-paced environment. They will also be able to maintain accurate records of customer interactions and transactions, and collaborate closely with teammates to ensure a seamless experience for our customers.

Requirements:
  1. Proficiency in English (written and verbal).
  2. Minimum 1 year of customer service experience.
  3. Excellent communication and interpersonal skills.
  4. Ability to thrive in a fast-paced environment, juggling multiple tasks with ease.
  5. A suitable environment for taking phone calls and a personally-owned PC or laptop with a minimum of 15 Mbps upload & download speed. A backup internet connection (10 Mbps) is also required upon hiring.
What We Offer:
  1. Competitive hourly rate: $3-4 USD per hour.
  2. Comprehensive health insurance with dental coverage.
  3. Enjoy flexibility and freedom in a work-from-home lifestyle.
  4. Receive paid time-off, performance bonuses, and year-end bonuses.
  5. Opportunities for advancement in a growing company.
How to Apply

We're excited to review your application and get to know you more. Please submit your application through our dedicated link: cs-application-link and use Application Code: JAZZHR.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Customer Service

Industries

Internet Publishing



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