API Support Specialist

2 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

The role of the API Support Specialist involves providing top-notch support to clients through effective troubleshooting and issue resolution. This position requires strong analytical skills, excellent communication, and a keen understanding of API-related technologies.

Key responsibilities include:

  • Triage client requests and provide timely support for items within the API Team's scope
  • Liaise with Technology teams for resolution and facilitate client communications
  • Analyze client-reported bugs and share findings with Product/Development teams for resolution

To succeed in this role, you will need:

  • Bachelor's Degree in Computer Science or equivalent
  • Relevant experience in application support
  • Excellent customer support skill, written and oral, ability to manage complex conformance circumstances


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