
Restaurant Operations Supervisor
10 hours ago
The Restaurant Manager is responsible for overseeing the daily operations of a restaurant, ensuring that all aspects run smoothly and efficiently.
Key Responsibilities- Lead a team of servers, kitchen staff, and delivery personnel to ensure seamless service delivery.
- Develop and implement effective strategies for employee management, including hiring, training, and performance evaluation.
- Manage inventory levels and optimize branch operations to minimize costs and maximize profits.
- Deliver exceptional customer service by addressing customer concerns and feedback in a timely manner.
- Maintain composure and effectiveness in high-pressure situations, such as peak hours or equipment failures.
- Foster strong leadership skills by setting clear goals and expectations for team members.
Qualifications:
- Excellent written and verbal communication skills in English and Urdu to effectively interact with diverse stakeholders.
- A degree in hospitality or a related field, or equivalent experience and qualifications.
- Proficiency in Microsoft Office and Microsoft Word to manage administrative tasks and create reports.
- Outstanding customer service skills to provide exceptional dining experiences.
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