
Customer Focused Technical Expert
2 days ago
Technical Account Manager Role
This is a unique opportunity to join a dynamic team and leverage your technical expertise to drive business growth and customer satisfaction.
As a Technical Account Manager, you will be responsible for developing and maintaining strong relationships with key customers, providing technical guidance and support, and collaborating with internal teams to deliver exceptional results.
Responsibilities:
- Develop and execute strategies to grow customer revenue and engagement.
- Provide technical leadership and guidance to customers, ensuring they maximize the value of our solutions.
- Collaborate with cross-functional teams to identify and prioritize customer needs, and develop targeted solutions to meet those needs.
- Serve as a subject matter expert, staying up-to-date on the latest trends and technologies in data architecture and software development.
- Communicate complex technical information to both technical and non-technical audiences, ensuring seamless collaboration and execution.
Requirements:
- Proven experience in a Technical Account Management or similar role, with a strong track record of driving customer growth and satisfaction.
- Deep understanding of software development, system administration, and data architecture principles.
- Excellent communication and problem-solving skills, with the ability to navigate complex technical issues and collaborate with cross-functional teams.
- Bachelor's Degree in Computer Science or related field; Master's Degree preferred.
- Ability to travel within the region (~25%).
Note: Applicants must be available to work during Eastern Standard Time (EST) business hours.
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