Sales and Operations Manager

2 weeks ago

Karachi, Sindh, Pakistan beBee Careers Full time

Job Role: Floor Manager

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Key Responsibilities:

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  • Effectively merchandise the floor and create eye-catching displays.">
  • Ensure all goods are correctly priced and well-ticketed.">
  • Acknowledge and look after customers.">
  • Handle customer complaints.">
  • Provide leadership for the sales team.">
  • Plan and implement training of sales team, liaising with Training Manager and Store Manager.">
  • Update staff members constantly with new product information.">
  • Communicate any problems/developments concerning staff members to your Store Manager and/or Training Manager.">
  • Supervise holidays, days off, tea, and lunch breaks ensuring sufficient floor coverage at all times.">
  • Liaise with other members of the management team to ensure sufficient managerial cover at all times.">
  • Ensure that Deputy Floor Manager is developed to run the floor in your absence.">
  • Monitor purchase orders, chase outstanding orders, and cancel goods where relevant.">
  • Check quality of goods supplied.">
  • Ensure that all ticketing has the correct information.">
  • Maintain good housekeeping, ensuring that all stock is clean, tidy, and well-presented.">
  • Check layaway reports on a weekly basis.">
  • Record all stock adjustments.">
  • Assume responsibility for tills.">
  • Assume responsibility for stock.">
  • Assume responsibility for health and safety.">
  • Assume responsibility for staff security issues.">
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Requirements:

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  • Physical ability to stand for extended periods.">
  • Ability to move and handle boxes of merchandise and fixtures throughout the store.">
  • Ability to lift and perform all functions as set forth above.">
  • Ability to work varied hours/days, including nights, weekends, and holidays as needed.">
  • Ability to operate all equipment necessary to perform the job.">
  • Ability to communicate with associates and customers.">
  • Ability to read, count, and write to accurately complete all documentation.">
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About this role:

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This role requires a professional and experienced individual who can effectively manage the sales team, oversee stock management, and maintain high standards of customer service. The ideal candidate will have excellent communication skills, be able to work independently, and have a strong understanding of retail operations.

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The ideal candidate:

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We are looking for a motivated and results-driven individual who is passionate about delivering exceptional customer service. The ideal candidate will have previous experience in a similar role, be highly organized, and have a strong attention to detail.

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What we offer:

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We offer a competitive salary package, opportunities for career growth and development, and a dynamic work environment.

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