Technical Support Expert

1 day ago


Lahore, Punjab, Pakistan beBee Careers Full time
About the Role

This is an exciting opportunity to work as a Technical Support Expert, providing top-notch technical assistance to clients. As a key member of our team, you will be responsible for analyzing, troubleshooting, and evaluating technology issues.

Key Responsibilities:

  • Troubleshoot technological issues and solve problems quickly to ensure seamless business operations.
  • Install new technology, including computer operating systems, software programs, and applications.
  • Perform regular maintenance on phone systems, computer systems, printers, network systems, and other technical equipment.
  • Administer new user accounts, work email addresses, and access levels to new employees.
  • Ensure data backup and security checks on all systems.

Required Skills and Qualifications

To succeed in this role, you should have:

  • A minimum Bachelor's degree in Computer Science or Information Technology.
  • 2-4 years of experience in IT.

Benefits

We offer a comprehensive benefits package, including market competitive salary, referral bonus, paid leaves, overtime payments, performance-based increment/bonus, gratuity, advance salary, annual leaves encashment, marriage allowance, baby allowance, personal loan, wellness programs, company-sponsored training certifications, employee care recognition, and annual recreational activities.

What We Offer

We are committed to providing a supportive and dynamic work environment that fosters growth and development. Our team values collaboration, innovation, and customer satisfaction.



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