Genesys Cloud Support Expert

Overviewibex. is an elite CX outsourcer for the world's startups, scale-ups, and blue-chips. We build powerful customer engagement & insight solutions to help protect client investment, mitigate financial & operational risk, and accelerate ROI.As a Genesys Cloud Engineer, you are responsible for supporting global telephony & contact center operations across...

Overviewibex. is an elite CX outsourcer for the world's startups, scale-ups, and blue-chips. We build powerful customer engagement & insight solutions to help protect client investment, mitigate financial & operational risk, and accelerate ROI.As a Genesys Cloud Engineer, you are responsible for supporting global telephony & contact center operations across...

ResponsibilitiesActing as POC for daily Genesys cloud issues and concerns.Supporting Genesys Operations as Tier-2 and Tier-3.Troubleshooting day-to-day operational issues with respect to Genesys and its integrated platforms.Coordinating multiple tasks or problems with other teams globally.Additional responsibilities include performing telephony, contact...

QualificationsTo be successful in this role, you should have a Bachelor's degree in IT, CS, or Telecoms, and any Genesys Cloud Certification is a plus. Knowledge of contact center solutions on cloud is also highly valued.BenefitsWe offer a competitive salary, a dynamic and supportive work environment, and opportunities for growth and development.

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OverviewAs a Telecom Engineer, you are responsible for supporting global telephony & contact center operations across IBEX centers. As part of the Central Genesys cloud team, the engineer's responsibilities include acting as POC for all contact center solution requests, be it questions or problems. The role requires administration, troubleshooting, and...

OverviewIn this role as Telecom Operations Specialist, you will play a critical part in ensuring the smooth operation of global telephony and contact center services at UNAVAILABLE. Your responsibilities will include acting as the primary point of contact for all Genesys cloud solution-related requests, whether they are questions or...

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Job SummaryThis Global Telephony Engineer position is available at UNAVAILABLE. The successful candidate will be responsible for designing, implementing, and maintaining global telephony and contact center solutions using Genesys cloud technology. Strong communication and problem-solving skills are essential.Main ResponsibilitiesDesign and implement scalable...

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About the PositionThe Contact Center Solutions Architect will be responsible for designing and delivering customized contact center solutions using Genesys cloud technology. This role requires strong technical expertise, excellent communication skills, and the ability to collaborate effectively with cross-functional teams.Main ResponsibilitiesDesign and...

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Job DescriptionAbout the JobWe are seeking a Cloud Infrastructure Support Specialist to join our team at Softsolutions Pakistan. The successful candidate will be responsible for managing our cloud infrastructure, ensuring seamless operation and high availability.Main ResponsibilitiesManage cloud infrastructure, including server configuration, maintenance,...

About the RoleWe are seeking a skilled Cloud Finance Expert to join our team at Cloudelligent. As a Senior Financial Professional, you will play a key role in managing and optimizing our financial performance. Your responsibilities will include overseeing core accounting functions, analyzing and compiling financial data, and preparing and maintaining...

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At yLinx Pakistan, we are seeking an Enterprise Sales Executive - Cloud Solutions to drive sales and expand our presence in the enterprise market. This full-time on-site role will be responsible for software sales, contract negotiation, lead generation, and consultative selling of cloud solutions.Key ResponsibilitiesTarget Identification: Engage with large...

Tkxel LLC is a leading software development company located in Reston, Virginia. We are committed to developing innovative software solutions for leading enterprises in the world, helping them grow their businesses using the latest technology solutions.Job OverviewWe are seeking a skilled and motivated Cloud Engineer with a strong background in Azure DevOps...