Technical Support and Sales Expert

2 days ago


Lahore, Punjab, Pakistan IWA Engineering Full time
About the Role

We are seeking an experienced Sales & Technical Support Engineer to join our team at IWA Engineering. As a key member of our sales team, you will be responsible for identifying new business opportunities and providing exceptional support to clients.

Responsibilities:

  1. New Business Development: Identify and establish new relationships with potential clients through demonstrations, training, and presentations.
  2. Client Liaison: Liaise with existing clients to ensure their needs are met and exceed their expectations.
  3. Tender Preparation: Prepare tenders, proposals, and quotations that showcase our products and services.
  4. Pre-Sales and Post-Sales Support: Provide pre-sales and post-sales support to clients, addressing any queries or concerns they may have.
  5. Contract Negotiation: Negotiate contracts, terms, and conditions that benefit both parties.
  6. Performance Analysis: Analyze cost and sales performance to inform business decisions.
  7. Reporting and Literature: Develop reports and sales literature that highlight the value of our products and services.
  8. Mentoring: Mentor other team members on the effective use of our products and services.
  9. Representation: Represent the company at trade exhibitions, conferences, and meetings.

Qualifications:

  • Bachelor's degree in Electrical or Electronics engineering.
  • Strong understanding of electrical and electronics principles.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Proven track record of success in sales and technical support roles.


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