
Technical Support and Sales Expert
2 days ago
We are seeking an experienced Sales & Technical Support Engineer to join our team at IWA Engineering. As a key member of our sales team, you will be responsible for identifying new business opportunities and providing exceptional support to clients.
Responsibilities:
- New Business Development: Identify and establish new relationships with potential clients through demonstrations, training, and presentations.
- Client Liaison: Liaise with existing clients to ensure their needs are met and exceed their expectations.
- Tender Preparation: Prepare tenders, proposals, and quotations that showcase our products and services.
- Pre-Sales and Post-Sales Support: Provide pre-sales and post-sales support to clients, addressing any queries or concerns they may have.
- Contract Negotiation: Negotiate contracts, terms, and conditions that benefit both parties.
- Performance Analysis: Analyze cost and sales performance to inform business decisions.
- Reporting and Literature: Develop reports and sales literature that highlight the value of our products and services.
- Mentoring: Mentor other team members on the effective use of our products and services.
- Representation: Represent the company at trade exhibitions, conferences, and meetings.
Qualifications:
- Bachelor's degree in Electrical or Electronics engineering.
- Strong understanding of electrical and electronics principles.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Proven track record of success in sales and technical support roles.
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