Installation and Technical Support Professional
10 hours ago
As a Technical Support Associate, you will play a critical role in providing technical assistance and support to installers by identifying, troubleshooting, and resolving technical issues. This is an exciting opportunity to join our team and contribute to the success of our organization.
Key Responsibilities- Manage installers and provide training as per requirements
- Respond to installer inquiries in a timely and professional manner
- Identify, diagnose, and resolve technical issues
- Provide technical support to installers via phone, email, or chat
- Record and document installer issues and resolutions using Excel sheets
- Collaborate with other teams to resolve complex installer issues
- Ensure installer satisfaction by providing exceptional service and support
- Stay up-to-date with product and technical knowledge to provide accurate information to installers
- Continuously improve knowledge and skills through training and development opportunities
- Conduct training sessions for installers in different cities
- Conduct product demonstrations in office work areas, shops, and seminars
- Bachelor's degree in Computer Science or related field (or equivalent work experience)
- Excellent communication skills (verbal and written)
- Strong problem-solving skills and troubleshooting ability
- Experience with Windows OS, Microsoft Office Suite, and common software applications
- Familiarity with networking and internet technologies
- Ability to work independently and in a team
- Customer-focused mindset with a desire to provide exceptional service
-
Technical Support Professional
2 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob SummaryWe are seeking a skilled IT Support Officer to join our team. The successful candidate will be responsible for ensuring the smooth operation of our computer systems and infrastructure.Main Responsibilities:Hardware Installation and Configuration: Install and configure computer hardware to meet business requirements.Troubleshooting Technical...
-
Technical Support Associate
10 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeAs an IT Help Desk Specialist, you will be responsible for providing technical assistance and support to installers by identifying, troubleshooting, and resolving technical issues. You will communicate with installers via phone, email, or chat and work closely with other teams to ensure installer satisfaction.Key ResponsibilitiesManage installers and provide...
-
Technical Support Associate
19 hours ago
Lahore, Punjab, Pakistan Hikvision Pakistan Full timeAs a Technical Support Associate, you will be responsible for providing technical assistance and support to installers by identifying, troubleshooting, and resolving technical issues. You will communicate with installers via phone, email, or chat and work closely with other teams to ensure installer satisfaction.ResponsibilitiesManage installers and provide...
-
Technical Support Professional
4 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeAbout the RoleWe are seeking an experienced IT professional to join our team as an IT Support Officer. In this role, you will be responsible for planning and undertaking scheduled maintenance upgrades, installing and configuring computer hardware, software, systems, networks, printers, and scanners.Install and support LAN, WANs, network segments, and...
-
IT Support Professional
6 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Description: IT Support ProfessionalWe are seeking an experienced IT Support Professional to join our team. As the primary point of contact for all network-related issues, you will be responsible for providing technical support to network users.The IT Support Professional will assemble and configure network components and associated services. They will...
-
Device Installation and Maintenance Professional
9 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeWe are seeking an experienced Device Installation and Maintenance Professional to join our team.About the JobThe successful candidate will be responsible for installing, maintaining, and repairing IoT devices at clients' locations, ensuring optimal performance and reliability. This role requires hands-on experience with IoT devices and troubleshooting...
-
Installation and Maintenance Professional
6 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeInstallation and Maintenance RoleWe are seeking a highly skilled Installation and Maintenance Professional to join our team. As an Installation and Maintenance Professional, you will be responsible for the installation, maintenance, and repair of electrical systems and components in retail environments.Your key responsibilities will include:Installation,...
-
Solar Installation Professional
1 day ago
Lahore, Punjab, Pakistan beBee Careers Full timeSolar Technician Job DescriptionAs a solar technician, you will be responsible for installing and maintaining solar panel systems. This role requires strong technical skills and attention to detail.
-
Technical Support Specialist
1 day ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Description:We are seeking a skilled and dedicated professional to join our team as a Technical Support Specialist. As a key member of our support team, you will be responsible for providing exceptional customer service and technical expertise to our clients.Key Responsibilities:Complete tasks assigned by the immediate supervisor in a timely manner.Act...
-
Technical Support Professional
6 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeAs a Technical Support Professional, you will be responsible for providing exceptional technical support to our clients.Job DescriptionWe are seeking a highly skilled and experienced Technical Support Professional to join our team. In this role, you will be responsible for resolving complex technical issues and providing timely support to our...
