Production Support Technician

6 days ago


Lahore, Punjab, Pakistan EWS Group Full time

We are seeking an experienced Production Support Technician to join our team at EWS Group. The ideal candidate will have a strong background in software development, database management, and technical writing.


About Us:

EWS Group is a leading provider of innovative software solutions, and we're looking for talented individuals to join our team. Our company culture values collaboration, innovation, and customer satisfaction.



Job Description:

The successful candidate will be responsible for providing technical support to our clients, troubleshooting production issues, and collaborating with internal teams to resolve incidents. They will also be involved in creating and maintaining documentation for production issues, resolutions, and integration processes.



Requirements:

  • Strong background in software development, database management, and technical writing.
  • Experience with programming languages such as C#, Java, and Python.
  • Knowledge of database management systems such as MySQL and PostgreSQL.
  • Proficiency in HTML, CSS, and JavaScript.
  • Ability to troubleshoot and resolve complex technical issues.
  • Strong problem-solving, critical thinking, and communication skills.
  • Ability to work in a dynamic environment with changing priorities.


Benefits:

  • Market-leading Salary.
  • Medical Coverage – Self & Dependents.
  • Parents Medical Coverage.
  • Provident Fund.
  • Employee Performance-based bonuses.
  • Home Internet Subsidy.
  • Conveyance Allowance.
  • Profit Sharing Plan [Tenured Employees Only].
  • Life Benefit.
  • Child Care Facility.
  • Company Provided Lunch/Dinner.
  • Professional Development Budget.
  • Recreational area for in-house games.
  • Sporadic On-shore training opportunities.
  • Friendly work environment.
  • Leave Encashment.


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