
Senior Vehicle Technician Leader
5 days ago
At Suzuki Cantt Motors, we pride ourselves on providing exceptional customer service and maintaining a high level of technical expertise.
Job Requirements:We are seeking an experienced Senior Vehicle Technician Leader who can lead our team to achieve outstanding results. The ideal candidate will have substantial hands-on experience in vehicle servicing and repairs, as well as supervisory expertise and customer interaction skills.
The successful candidate will be responsible for:
- Maintaining optimal efficiency, revenue, and productivity within the service department;
- Achieving unparalleled customer satisfaction through excellent diagnostic skills, interpreting customers' descriptions of their vehicle issues, and converting them into clear instructions for service technicians;
- Supervising technicians' performance and implementing training programs to maintain the team's skillset;
- Developing targeted campaigns to encourage repeat business from vehicle owners.
Key qualifications include:
- A strong foundation in technical knowledge, acquired through formal education or training at a college or trade school;
- Substantial hands-on experience in vehicle servicing and repairs;
- Supervisory expertise and customer interaction skills;
- Prior experience as a service adviser or receptionist is highly valued.
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