
Sales Operations Support Specialist
3 days ago
We are seeking a detail-oriented Sales Operations Support Specialist to support our community solar team.
This role focuses on processing qualified leads, reviewing customer contracts, and ensuring data accuracy in internal systems.
Key Responsibilities:- Review and process qualified leads within our CRM system (Salesforce).
- Verify customer contract data for accuracy and completeness.
- Ensure all documentation complies with internal processes and external regulations.
- Communicate via email with customers, when needed, to collect missing information or resolve minor discrepancies.
- Collaborate with the sales teams to support customer pipeline progress.
- Maintain accurate records using Salesforce CRM and Microsoft Excel.
- Assist with additional administrative tasks as needed to support the sales workflow.
- Bachelor's degree in Business, Marketing, Communications, or equivalent professional experience.
- Three+ years of administrative, sales support, or data entry experience.
- Strong attention to detail and accuracy in data handling.
- Proficient with Salesforce CRM and Microsoft Excel.
- Able to follow structured processes and manage repetitive tasks with consistency.
- Comfortable working across time zones and asynchronously with internal teams.
- Excellent written communication skills for professional email correspondence.
- Experience supporting sales teams in a CRM-heavy environment.
- Familiarity with community solar programs or subscription services.
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