Dispatch Team Lead

7 days ago


Lahore, Punjab, Pakistan Agile Connect Ltd Full time
Dispatcher / Controller

We are seeking an experienced Dispatch Team Lead to join our team at Agile Connect Ltd. As a key member of our dispatch team, you will be responsible for leading the team to ensure efficient and effective dispatch of taxis.

You will also be monitoring driver performance to ensure compliance with company policies, providing information to callers about fares, estimated wait times, and other important details about their rides, and training new dispatchers on the company's policies and procedures for dispatching cabs.

Key Responsibilities:

  • Lead the dispatch team to ensure efficient and effective dispatch
  • Monitor driver performance to ensure compliance with company policies
  • Provide information to callers about fares and wait times

Requirements:

  • Bachelor's degree in Transportation Management or related field
  • 5+ years of experience in transportation management or dispatch
  • Excellent leadership and communication skills

Job Specification

Skills:
Basic IT skills, especially Microsoft
Transportation management
Good knowledge of transportation operations
Good leadership skills
Good organizational skills

Attributes and Characteristics:
Calm and sensible approach to work
Good listener
Good communication skills
Self-motivated
Flexible approach to work


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