U.S. Healthcare Trainer
3 days ago
We aim to eliminate geographical barriers to employment and fair compensation. Our global HR platform connects talented professionals worldwide with North American businesses, making hiring simpler than ever.
Job OverviewThis position combines high-energy facilitation, individualized support, program management, and instructional refinement to meet evolving business needs.
You'll deliver impactful training and professional learning experiences to associates in the U.S. healthcare and insurance sector. Your work will shape the future of global employment, empowering businesses and creating opportunities.
Main Responsibilities- Conduct engaging live and virtual sessions on systems, processes, workflows, and soft skills.
- Facilitate role-specific onboarding, orientation, and customer-specific training for new hires.
- Lead live call-handling and patient interaction simulations.
- Deliver professional learning aligned with adult learning principles.
- Provide personalized coaching and actionable feedback for continuous improvement.
You'll also collaborate with Talent Development Specialists and Customer Success Coordinators to resolve performance issues and risk cases.
Requirements- Bachelor's degree (mandatory).
- 3–5+ years' experience in talent development, training delivery, facilitation, or related roles.
- Solid understanding of U.S. healthcare workflows and compliance standards is preferred.
- Strong facilitation, presentation, and communication skills for both live and virtual settings.
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