Training Experience Manager

5 days ago

Dera Ghazi Khan, Punjab, Pakistan beBeeDevelopment Full time $75,000 - $90,000
About the Role

We're on a mission to connect exceptional talent worldwide with North American businesses, breaking down geographic barriers.


Job Overview

You will play a critical role in delivering impactful training experiences to associates in the U.S. healthcare domain, facilitating high-energy facilitation and individualized support.


This role combines program management, instructional refinement, and skills development to meet evolving business needs.


Key Responsibilities
  • Conduct live virtual webinars and interactive training sessions on systems, processes, and soft skills, engaging learners and promoting professional growth.
  • Facilitate role-specific onboarding, orientation, and customer-specific training for new hires, ensuring seamless transitions and improved job performance.
  • Lead live call-handling and patient interaction simulations, fostering collaboration and problem-solving skills.
  • Deliver professional learning aligned with adult learning principles, providing personalized feedback and coaching.
  • Partner with stakeholders to resolve performance issues and risk cases, driving employee success and business outcomes.

Operational & Development

  • Support learners in navigating certification requirements and training pathways, offering guidance and resources.
  • Maintain accurate training records and analyze feedback for trends, informing data-driven decisions.
  • Collaborate with the Talent Development team to enhance modules and delivery, promoting continuous improvement.

Qualifications
  • Bachelor's degree required, demonstrating strong academic foundation.
  • 3–5+ years' experience in talent development, training delivery, facilitation, or related roles, showcasing expertise and depth of knowledge.
  • Strong facilitation, presentation, and communication skills for both live and virtual settings, effectively engaging diverse audiences.
  • High energy, extroverted presence, and ability to motivate learners, driving engagement and motivation.
  • Excellent interpersonal, problem-solving, and time-management abilities, adapting to changing situations.

Why Join Us?

This role offers the opportunity to shape the future of global employment and directly impact our growth trajectory, making a meaningful contribution.

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