Client Solutions Associate

13 hours ago


Lahore, Punjab, Pakistan EVO9X Full time

EVO9X is seeking a skilled Client Solutions Associate to join our support team in Lahore. As a key member of our team, you will be responsible for delivering exceptional service to our clients.

Key Responsibilities
  • Develop and maintain strong relationships with clients through effective communication.
  • Provide prompt and accurate responses to client inquiries via phone, email, and chat.
  • Collaborate with internal departments to resolve client issues and ensure satisfaction.
  • Enter data accurately and efficiently into various platforms.
Requirements
  • Bachelor's degree in Business Administration, Communication, or related field.
  • Excellent English Communication Skills: Strong verbal and written communication abilities.
  • Computer Proficiency: Comfort with using computer systems for data entry and navigation of CRM software.
  • Customer Support and Service skills.
  • Experience in ensuring Client Satisfaction and Experience.
  • Proficiency in Phone Etiquette.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively in a team.
  • Strong problem-solving abilities.


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