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Inbound Sales Representative
21 hours ago
Overview
Kay Tronix is a leading provider of innovative solutions for businesses and individuals alike. We are committed to delivering exceptional customer experiences through our dedicated customer support team.
About the Job
- Assist customers in resolving billing discrepancies and processing payments.
- Troubleshoot technical issues related to internet, TV, and phone services.
- Educate customers on available products and services to meet their needs and enhance their experience.
- Maintain accurate records of customer interactions and transactions.
Key Responsibilities
- Handle inbound calls from customers in a professional and courteous manner.
- Respond to customer inquiries and resolve issues in a timely and efficient manner.
- Collaborate with other departments to ensure effective communication and resolution of customer issues.
- Adhere to company policies and procedures to uphold service standards and compliance regulations.
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