Inbound Sales Representative

21 hours ago


Lahore, Punjab, Pakistan Kay Tronix Call Centre Full time

Overview

Kay Tronix is a leading provider of innovative solutions for businesses and individuals alike. We are committed to delivering exceptional customer experiences through our dedicated customer support team.

About the Job

  • Assist customers in resolving billing discrepancies and processing payments.
  • Troubleshoot technical issues related to internet, TV, and phone services.
  • Educate customers on available products and services to meet their needs and enhance their experience.
  • Maintain accurate records of customer interactions and transactions.

Key Responsibilities

  • Handle inbound calls from customers in a professional and courteous manner.
  • Respond to customer inquiries and resolve issues in a timely and efficient manner.
  • Collaborate with other departments to ensure effective communication and resolution of customer issues.
  • Adhere to company policies and procedures to uphold service standards and compliance regulations.


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