Call Centre Team Lead

We are seeking an experienced Call Centre Operator to join our team in an inbound call centre. As a key member of our customer service team, you will be responsible for handling incoming calls from clients, responding to their inquiries, and resolving any issues that may arise.To excel in this role, you must have strong communication skills, the ability to...

Call Centre ManagerSAFA Worldwide Specs Pvt. Ltd., PakistanSAFA Worldwide Pvt Ltd is an international organisation with offices in Manchester UK and Karachi. Due to continued growth and success, we are now expanding into Islamabad and are recruiting for the following role:Call Centre ManagerAs Call Centre Manager, you will have responsibility for driving the...

This is an exceptional opportunity for a motivated and experienced sales professional to take on a leadership role in our sales operations team. As a Senior Sales Closer, you will be responsible for optimizing sales processes, managing performance metrics, and supporting the sales team to drive results. You will work closely with cross-functional teams to...

About the RoleWe are seeking hard working and enthusiastic individuals with excellent communication skills for our Outbound office in Islamabad.Your key responsibilities will include making outbound calls to interpreters.Maintaining accurate records and monitoring performance.Providing support to linguists via phone calls.Resolving issues/queries and...

We are seeking a talented individual to join our team as a call centre agent. In this role, you will play a vital part in our operations, interacting with linguists and ensuring seamless communication.Key ResponsibilitiesMaking outbound calls to linguists, resolving queries and providing support.Maintaining accurate records and monitoring performance.What We...

Key ResponsibilitiesThe Call Centre Sales Manager will oversee all aspects of sales operations, including recruitment, training, and motivation of the sales team. This includes developing and implementing effective sales strategies, managing customer relationships, and analyzing sales data to identify areas for improvement.In addition to these core...

Are you a highly motivated and organized individual with excellent communication skills?Do you have experience in customer-facing roles, and are you able to work well under pressure?Job DescriptionMaking outbound calls to customers to provide support and answer queries.Maintaining accurate records of customer interactions.Collaborating with colleagues to...

Job DescriptionWe are seeking an experienced Talent Acquisition Specialist to join our team at Translation Empire PK in Rawalpindi.About the RoleThe successful candidate will be responsible for the recruitment of CSR candidates, ensuring they meet the person specification through a comprehensive interview, assessment and screening process.Key...

Experience Required (Ideal Candidate)The RecruiterMust have minimum 1.5 years experience in recruiting CSR candidates from within a Call Centre Industry / Sector.The Recruiter should have a complete understanding of the nature & working environment of a Call Centre.Recent Graduates with a Degree in HR and Psychology are welcome to apply, providing they have...

An Operations Manager is required to lead a team of call center agents in Pakistan. The ideal candidate will have strong leadership, communication, and organizational skills.Key Tasks:Manage daily operations of the call center team.Develop and implement effective lead generation strategies.Manage claims processing and deposit handling processes.Provide...