Call Centre Manager
3 weeks ago
SAFA Worldwide Specs Pvt. Ltd., Pakistan
SAFA Worldwide Pvt Ltd is an international organisation with offices in Manchester UK and Karachi. Due to continued growth and success, we are now expanding into Islamabad and are recruiting for the following role:
Call Centre Manager
As Call Centre Manager, you will have responsibility for driving the sales performance of a team of Telesales Executives against ambitious KPI's and Targets. This is an autonomous, broad role with responsibility for recruitment, training, coaching, development, motivation, and the overall leadership and management of a team of 15 rising to 40 agents within the next 3 months.
Job SpecificationTo succeed in this role you will:
- Be an experienced Team Manager with at least 2 years' experience, and a background in outbound sales/telemarketing.
- Be results-driven and highly sales orientated.
- Have a proven track record of leading and managing a team to consistently perform against stretching KPI's and targets.
- Be a natural leader who can motivate your team to excel.
- Have a comprehensive management toolkit, and enjoy coaching and developing individuals within the team.
- Be energetic, outgoing, and extremely results orientated, as well as highly autonomous.
- Be well-organised and a team player.
- Financial Services or Telecommunications knowledge would be an advantage.
LOCATION: ISLAMABAD (exact location to be confirmed)
SALARY: 40,000 to 60,000 Basic (based on experience) and a quarterly performance-based bonus scheme.
-
Call Centre Customer Service Associate
5 days ago
Rawalpindi Cantonment, Pakistan beBeeCustomer Full time 30,000 - 50,000Job Opportunity: Inbound Call Centre RepresentativeOur organisation is seeking highly skilled and experienced inbound call centre representatives to join our team.The ideal candidate will possess excellent communication skills, a strong understanding of the British accent, and the ability to work effectively in a fast-paced environment.Key...
-
Recruiter (Recruiting CSRs For Call Centre)
3 weeks ago
Rawalpindi Cantonment, Pakistan Translation Empire Full timeExperience Required (Ideal Candidate)The Recruitermust have minimum 1.5 years experience in recruiting CSR candidates from within a Call Centre Industry / Sector.The Recruiter should have a complete understanding of the nature & working environment of a Call Centre.Recent Graduates with a Degree in HR and Psychology are welcome to Apply, providing they have...
-
Recruiter (Recruiting CSRs For Call Centre)
5 days ago
Rawalpindi Cantonment, Pakistan Translation Empire PK Full timeExperience Required (Ideal Candidate)The Recruitermust have minimum 1.5 years experience in recruiting CSR candidates from within a Call Centre Industry / SectorThe Recruiter should have a complete understanding of the nature & working environment of a Call CentreRecent Graduates with a Degree in HR and Psychology are welcome to Apply, providing they have...
-
Call Center Sales Manager
1 week ago
Rawalpindi Cantonment, Pakistan YP2G Full timeYP2G Pakistan - is currently looking for Call Centre Sales Managers for its outbound Call Centre. The role is a hands-on position where sales targets and performance are paramount. The positions are diverse and highly responsible, encompassing all areas of Call Centre Management – from recruitment, training, and motivation of a telesales team to achieving...
-
Call Center Professional
5 days ago
Rawalpindi Cantonment, Pakistan beBeeCustomerService Full time 600,000 - 1,000,000Job Description:The ideal candidate will possess strong communication skills and fluency in the English language.We are seeking a highly motivated professional to fill this exciting opportunity for someone who is passionate about customer service and has experience working in call centers.Responsibilities:To provide exceptional customer service by answering...
-
Call Center Representative
5 days ago
Rawalpindi Cantonment, Pakistan Luqon Inc. Full time4 days ago Be among the first 25 applicantsDirect message the job poster from Luqon Inc.USA Deregulated Energy Expert | Helping Clients Optimize Energy Costs | Business Development & Leadership | Home & Commercial Energy Solutions… Hiring Alert at Luqon BPOJob Description-Not a remote job-U.S Campaign-Job type: On-site-Basic...
-
Rawalpindi Cantonment, Pakistan Trusted Professional Centre Full timeJob Description:Job Description:Trusted Professional Centre is a leading provider of lead generation, telemarketing, data entry, and virtual assistant services in the accounting industry. We help global businesses scale smarter and convert faster—with efficiency, expertise, and excellence. We are seeking motivated Night Telemarketers / Customer Sales...
-
Sales Account Executive
3 weeks ago
Rawalpindi Cantonment, Pakistan Call Axis Full time1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Ready to grow your sales career with a stable, 2-year U.S.-based real estate campaign?Join CallAxis, a performance-driven team where your voice, confidence, and dedication can earn you up to PKR 200,000 Sales Executives – Pitch, close, and onboard...
-
Call Quality Analyst
2 weeks ago
Rawalpindi Cantonment, Pakistan Translation Empire Full timeResponsibilities:Monitor inbound and outbound calls to assess employee performance and service quality.Evaluate customer interactions based on accuracy, communication skills, and compliance with company standards.Document call evaluations and maintain accurate records of performance metrics.Provide constructive feedback to customer service representatives to...
-
Call Quality Analyst
2 weeks ago
Rawalpindi Cantonment, Pakistan Translation Empire PK Full timeResponsibilities:Monitor inbound and outbound calls to assess employee performance and service quality.Evaluate customer interactions based on accuracy, communication skills, and compliance with company standards.Document call evaluations and maintain accurate records of performance metrics.Provide constructive feedback to customer service representatives to...
