Call Centre Manager

Translation Empire PK is seeking a Call Centre Professional to join our customer support team. As a Call Centre Professional, you will be responsible for handling customer inquiries and resolving issues efficiently and effectively.The ideal candidate will have excellent communication skills, particularly in English, and the ability to remain calm under...

YP2G Pakistan - is currently looking for Call Centre Sales Managers for its outbound Call Centre. The role is a HANDS-on position where sales targets and performance are paramount. The positions are diverse and extremely responsible; your job responsibilities encompass all areas of Call Centre Management – ranging from recruitment, training, and motivation...

Job DescriptionWe are seeking a highly organized and detail-focused Performance Coordinator to join our team at Call Zone. In this role, you will be responsible for managing and coordinating sales activities to drive business growth.ResponsibilitiesCoordinate sales activities and events to achieve business objectivesManage sales records and data to ensure...

About the RoleThis is an exciting opportunity for a results-driven leader to join our Call Zone team as a Leadership Team Member. You will be responsible for driving sales growth and achieving business objectives.Key ResponsibilitiesLead the team to achieve sales targets and improve overall performanceDevelop and implement strategies to enhance sales...

We are seeking a highly skilled professional to join our team as a Service Quality Improvement Specialist at Translation Empire.Responsibilities:Monitor and evaluate customer interactions to identify areas for improvement.Develop and implement coaching sessions and training programs to improve communication and service delivery.Collaborate with team leaders...

Job SummaryWe are seeking a highly motivated and experienced leader to join our team as an Operations Manager. As a key member of our leadership team, you will be responsible for leading the team and achieving our targets.Main ResponsibilitiesManage and lead the team to achieve sales targetsEnsure proper management and record-keeping of sales dataDevelop and...

We are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams. The ideal candidate will have strong analytical skills and the...

We are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams. The ideal candidate will have strong analytical skills and the...

About the JobVoxnet Communications is looking for a Quality Assurance Specialist to join our team. The primary responsibility of this role is to measure and evaluate the performance of sales and customer service representatives who interact with our consumer base.Job DescriptionMonitor calls to evaluate representatives' performance.Analyze data to identify...

Job SpecificationWe are seeking a skilled Team Lead to join our Call Center/Telemarketing team. The ideal candidate will have a strong background in leadership and management, with a passion for delivering exceptional customer service.The role involves leading a team of customer-facing professionals, developing strategies to improve customer satisfaction,...

Team Lead / Supervisor / Shift InchargeLeading the team and achieving the targets. Proper management and record of sales. Responsible for training and development of new employees. Designing Salary structures and also responsible for the compensation and benefits for the employees. Reviewing and evaluating weekly sales achievement and producing an end of...

Senior Sales and Marketing PositionWe are seeking an experienced and results-driven sales professional to join our team as a Sales and Marketing Director. In this role, you will be responsible for developing and implementing sales strategies to drive business growth and achieve revenue targets.ResponsibilitiesDevelop and execute sales strategies to achieve...

Job OverviewWe are seeking a highly skilled International Telemarketing Team Manager to join our team at Northpacific. As a key member of our international telemarketing team, you will be responsible for managing outbound calls to customers of our global clients based in Canada.The ideal candidate will have experience in a customer service/telesales role,...

Job DescriptionThe Client Relations Director will be responsible for managing and directing the daily activities of telesales representatives. This includes acting as an information source and answering operator or agents' questions, assigning tasks, following up, and giving instructions as needed.To achieve this, the Client Relations Director will develop...

Welcome to Translation Empire, the UK's leading translation and interpretation company!We're seeking a highly skilled Customer Support Representative to join our team and contribute to our mission of delivering exceptional services.Responsibilities:Deliver outstanding customer service through various communication channelsAnalyze customer needs and develop...

Job Summary: We are seeking a Travel Booking Operations Manager to join our team at C&F Systems. In this role, you will be responsible for handling inbound calls from UK-based customers, providing excellent customer service, and resolving queries about flight schedules, fares, and airline policies.You will also process payments and bookings, guide customers...

Hospitality Manager / Front Desk Manager / ReceptionistLocation: Marcopolo Resorts and Tour – Northern Area (Remote Job)Salary: Competitive, based on experience1. Hospitality ManagerKey Responsibilities:Oversee daily operations of the resort, ensuring guest satisfactionManage and train front-line staffDevelop and implement service standards and...

Job Description:Handle Inbound Calls – Assist UK-based customers with airline ticket inquiries and bookings.Provide Excellent Customer Support – Resolve queries about flight schedules, fares, and airline policies.Process Payments & Bookings – Guide customers through the ticketing and payment process.Ensure High Customer Satisfaction – Deliver...

Key Responsibilities:Conduct in-depth performance analysis of the contact center to identify areas for improvement.Resolve escalations in a timely manner, ensuring high levels of customer satisfaction.Evaluate consumer data to measure agent service skills and policy adherence.Provide recommendations for continuous process improvement to call center...

Job Description: As a Customer Acquisition Manager at CLOUD DATA LLC, you will be responsible for identifying and pursuing new business opportunities to drive revenue growth.About the Role:You will be responsible for making outbound calls to generate revenue, identifying new business opportunities, and developing relationships with potential customers.A...