Service Delivery Expert

2 days ago


Islamabad, Islamabad, Pakistan beBeeCustomer Full time 30,500 - 39,500
Job Title: Customer Service Representative

We are seeking a professional to handle customer inquiries, resolve issues, and provide excellent service through various communication channels.

This role is ideal for individuals with strong verbal and written communication skills, who can work effectively in a team environment and maintain open communication with colleagues.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer complaints and concerns in a professional and timely manner
  • Provide product information and explain services to customers
  • Meet sales targets and commission goals

Requirements:

  • Prior experience in call centers is an asset
  • Availability for night shift (6 PM - 3 AM)
  • Proficiency in using CRM software, Microsoft Office, and email platforms
  • Ability to manage data entry, update customer records, and handle online communication tools
  • Flexibility in travel and reliable means of commuting
  • Strong active listening and persuasion abilities
  • Fluent English language skills

Working Conditions:

Remote work from Pakistan possible



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