Lead Engineer for Technical Support

10 hours ago


Lahore, Punjab, Pakistan Motive Full time

Motive is seeking a highly experienced technical professional to fill the position of Senior Technical Expert. The ideal candidate will have a strong background in technical support, with experience in resolving complex technical issues.

In this role, you will be responsible for leading our technical support team, collaborating with cross-functional teams, and driving continuous improvement in our technical support process.

Key responsibilities include analyzing trends in customer issues, creating new support processes, and working closely with the Technical Lead to ensure alignment with company goals.

  • Must have a deep understanding of our products and services.
  • Responsible for leading our technical support team.
  • Collaborate with cross-functional teams to identify and address technical issues.
  • Drive continuous improvement in technical support process.


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