Customer Support Engineer

2 days ago


Lahore, Punjab, Pakistan beBee Careers Full time
Customer Support Engineer

We are seeking a skilled Customer Support Engineer to join our team. The successful candidate will be responsible for delivering exceptional customer support by resolving technical issues and ensuring customer satisfaction.

Job Functions:
  1. Configure and troubleshoot our product to resolve customer technical issues.
  2. Support customers through various channels, including phone and chat.
  3. Collaborate with internal teams to resolve customer issues efficiently.
  4. Serve as a primary point of contact for customer support and complaints.
  5. Proactively identify and resolve recurring customer support issues.

Qualifications:

  1. Fresh graduates can apply.
  2. Bachelor's degree in engineering, computer science, or related field is required.
  3. Excellent communication skills in English are essential.
  4. Interest in IT products is a plus.

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