Avaya OD IVR Solutions Expert

2 days ago


Karachi, Sindh, Pakistan Etechsurge Full time

Avaya OD IVR Solutions Expert:

Etechsurge is seeking an experienced Avaya OD IVR Solutions Expert to join our team. As an IVR expert, you will be responsible for designing, developing, and implementing IVR applications using Avaya OD.

Responsibilities:

  • Design and develop IVR applications to meet business requirements.
  • Analyze and troubleshoot IVR system issues.
  • Collaborate with cross-functional teams to ensure smooth project execution.

Requirements:

  • 3-6 years of experience in IVR development and implementation.
  • Strong understanding of Avaya OD and its features.
  • Excellent problem-solving and analytical skills.

Bonus Points:

  • Familiarity with core banking systems integrations.
  • Experience in creating functional specifications.
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