Business Development Manager

1 week ago


Lahore, Punjab, Pakistan StardomNow Full time

We are StardomNow, a leading travel agency dedicated to providing exceptional travel experiences to our clients. As a highly skilled and experienced Travel Agent, you will utilize Sabre, Galileo, and Worldspan reservation systems to efficiently book flights, hotels, car rentals, and other travel services for clients.

Key Responsibilities:

  • Prepare detailed and customized itineraries based on client preferences and needs.
  • Offer expert advice to clients on various travel options, itineraries, accommodations, and visa/passport requirements to meet their specific desires.
  • Use CRM (Customer Relationship Management) tools to maintain client profiles and preferences for personalized service.
  • Handle booking changes, cancellations, and refunds with accuracy and efficiency, ensuring a high level of customer satisfaction.
  • Analyze travel options and apply competitive pricing strategies to find cost-effective solutions while maximizing company profits.
  • Provide exceptional customer service by promptly addressing inquiries, resolving issues, and assisting travelers before, during, and after their trips.

Qualifications:

  • Previous experience as a Travel Consultant / Travel Agent is essential.
  • Proficiency in Sabre, Galileo, and Worldspan reservation systems.
  • Excellent verbal and written communication skills in English.
  • Strong customer service and problem-solving abilities.
  • Detail-oriented with exceptional organizational skills.


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