Data Governance Associate

7 days ago


Islamabad, Islamabad, Pakistan S&P Global, Inc. Full time

About the Position:

This is an exciting opportunity to join our team as a Salesforce Data Management Professional. As part of this role, you will be responsible for providing support to MI Salesforce users, ensuring their needs are met promptly and effectively. This includes maintaining regular communication with clients to keep them informed about their case status and any necessary actions they need to take.

Your key responsibilities will include managing multiple cases simultaneously, prioritizing tasks effectively, and maintaining a Service Level Agreement (SLA) of 24 hours for providing solutions to the MI Salesforce workforce. You will also be responsible for ensuring that all case management activities comply with SOX compliance standards.

You will work closely with stakeholders across the organization to identify opportunities for leveraging company data to drive business solutions. This will involve assessing the effectiveness and accuracy of new data sources and data gathering techniques, coordinating with different functional teams to implement models and monitor outcomes, and performing and understanding data extraction and analysis from various sources.



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