Customer Service Team Leader

Job Title: Customer Service LeaderMain responsibilities include:Providing exceptional customer experiences.Designing and implementing effective marketing strategies to drive project success and company growth.BUILDING a positive image/brand for projects and the organization as a whole.Crafting campaigns for new/existing projects, overseeing ATL & BTL...

We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles.The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergencies. You must be able to multitask and take the appropriate...

Job OverviewThis is a leadership role that requires a team lead with strong coaching and development skills to support, guide, and motivate a team of customer service representatives. The ideal candidate should have excellent communication skills, be able to analyze and improve work processes, and demonstrate innovation and good judgment.

About the RoleAs a sales leader, you will have the opportunity to work with existing customer accounts. Our technology solutions create efficiencies and drive revenue growth for businesses in various industries.We're looking for a seasoned sales leader who is driven, an exceptional communicator, and a strong people manager. In this role, you will scale and...

Join to apply for the TEAM LEADER - CONTACT CENTER role at Zong Business SolutionsGet AI-powered advice on this job and more exclusive features.Job PurposeManage day-to-day team operations, ensuring achievement of QSL/Revenue and QC targets through the team of CSOs.Job ResponsibilitiesAchieve sales targets/KPIs through effective team management.Ensure 100%...

As a key leader in our organization, you will oversee a large portfolio of projects with teams of over 100 people.Your primary responsibility will be to drive profitability through effective project management, client relations, and team leadership.You will be responsible for ensuring the timely and high-quality delivery of fixed-price projects while...

Team LeadThis is a leadership role that requires exceptional communication and interpersonal skills. The Team Lead will be responsible for managing a team of customer service representatives to ensure excellent service delivery.Main Responsibilities:1. Team Management:  • Lead, coach, and mentor a team of customer service representatives.  • Conduct...

Call Center Supervisor RoleBachelor's degree and excellent English communication skills are required for this position.Prior experience as a Call Center Supervisor is essential, ideally with at least 1-2 years of experience. More experienced candidates will be preferred.This role involves managing call center operations and ensuring exceptional customer...

Customer Experience LeaderIn this role, you will play a crucial part in developing and implementing strategies to deliver value-added services to customers. Your primary focus will be on analyzing customer needs and providing solutions that meet their expectations.You will lead cross-functional teams to create detailed business plans, including acquisition...

Contact Center Team LeadAre you a results-driven leader with a passion for global customer service? This role requires driving excellence in international operations.