Customer Experience Leader

Customer Experience Transformation LeaderThe ideal candidate for this role will have strong leadership skills, excellent communication abilities, and a proven track record in customer service management. They will oversee the customer response team, train, mentor, and support customer service representatives, and handle escalated customer issues.

About the RoleThis is an excellent opportunity for a skilled Call Centre Manager to lead our Lahore-based call centre, driving business growth, and delivering exceptional customer experiences.The ideal candidate will have a strong background in call centre management, with experience in managing teams, implementing effective strategies, and driving results....

We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles.The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergencies. You must be able to multitask and take the appropriate...

Job Title: Customer Service LeaderMain responsibilities include:Providing exceptional customer experiences.Designing and implementing effective marketing strategies to drive project success and company growth.BUILDING a positive image/brand for projects and the organization as a whole.Crafting campaigns for new/existing projects, overseeing ATL & BTL...

About the RoleAs a sales leader, you will have the opportunity to work with existing customer accounts. Our technology solutions create efficiencies and drive revenue growth for businesses in various industries.We're looking for a seasoned sales leader who is driven, an exceptional communicator, and a strong people manager. In this role, you will scale and...

Job Title: Contact Centre Team Leader">About the Job:">This is an exciting opportunity for an experienced Call Center Supervisor to join our team and take on a leadership role. As a Contact Centre Team Leader, you will be responsible for managing a team of customer service representatives, driving performance improvements, and ensuring exceptional customer...

Contact Center Leadership Role:We are looking for a seasoned contact center leader to oversee the daily operations of our contact center. The ideal candidate will have at least 3+ years of experience in a similar role and be able to manage multiple priorities and campaigns simultaneously without compromising quality.The contact center leader will be...

Customer Experience Specialist (Non Voice)Get AI-powered advice on this job and more exclusive features.We are Pakistan's largest English language-based outsourcing company, specializing in managing customer care services and back-office processes for global leaders in technical support, banking, telecom, transportation, and retail. Through world-class human...

Job DescriptionThis is a leadership role that focuses on supporting, coaching and developing a team of Customer Service Representatives (CSRs). The ideal candidate will be able to guide individuals towards goal achievement using negotiation, teamwork and motivation skills.The Team Lead Csr will also be responsible for demonstrating innovation and good...

User Experience (UX) Design LeaderAs a seasoned User Experience (UX) Design Leader, you will play a crucial role in driving the strategic direction of our design team. Your responsibilities will include defining the design process, cultivating a culture of innovation, and ensuring that UX Design resources are correctly aligned with company goals.Key...