Customer Support Representative

1 day ago

Lahore, Punjab, Pakistan beBeeCustomerSupport Full time $40,000 - $55,000
Job Title

Our company is seeking a highly motivated and results-driven representative to provide customer support.

The ideal candidate will have excellent communication skills, be patient and empathetic, and possess strong problem-solving abilities.

This role requires answering inbound customer calls in a timely and professional manner, providing accurate information, and resolving customer complaints or issues by identifying the cause and offering solutions.

Key Responsibilities:

  • Answer inbound customer calls and provide accurate information.
  • Resolve customer complaints or issues by identifying the cause and offering solutions.
  • Maintain a high level of product knowledge to accurately assist customers.
  • Meet or exceed individual and team performance metrics.

Qualifications:

  • Must have a strong accent similar to US natives.
  • Previous customer service experience, especially in an inbound call center environment, is a plus.
  • Excellent communication skills, both verbal and written.
  • Strong listening and problem-solving skills.

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