Customer Support Call Representative

4 weeks ago


Lahore, Punjab, Pakistan Nexusbix Full time
Customer Support Call Representative (Remote – USA Time Zone)

We're Hiring: Customer Support Call Representative (Remote – USA Time Zone)

Join our fast-growing USA-based wellness brand as we continue to make a positive impact in people's lives through high-quality, natural products. We're looking for a Customer Support Call Representative who is experienced, empathetic, and ready to support our customers with care and professionalism.

About the Role:

You'll be the voice of our brand, assisting customers via phone, resolving issues, and ensuring a seamless experience. This is a remote role that requires working during USA business hours (EST/PST).

What We're Looking For:

  • Minimum 2 years of call-based customer support experience (preferably for a U.S. brand)
  • Strong communication skills with fluent English and a neutral/U.S. accent
  • Proven ability to handle challenging situations with professionalism
  • Comfortable using CRM tools and managing customer tickets
  • Reliable internet and a distraction-free workspace
  • Self-motivated, punctual, and a team player
  • Competitive salary based on experience
  • 100% remote flexibility
  • Opportunity to grow with a mission-driven company
  • Supportive and inclusive team culture

How to Apply:

If you're passionate about wellness and love helping people, we'd love to hear from you.

Seniority level
  • Entry level
Employment type
  • Full-time
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