Salesforce Automation Specialist

16 hours ago


Lahore, Punjab, Pakistan Techliance Full time

About the Role

As a skilled Salesforce AI/Agentic Developer, you will be responsible for enhancing our CRM processes and driving automation within our Salesforce ecosystem. The ideal candidate should have a strong understanding of Salesforce's capabilities, AI-driven automation, and workflow optimization to improve efficiency and productivity.

About Techliance

Techliance has been providing IT solutions to businesses worldwide since 2008. Headquartered in Salt Lake City, Utah with multiple development offices overseas, Techliance offers clients the advantage of local US-based communication. Our company caters to various industries using a diverse range of technologies tailored to each project's unique needs.

Key Responsibilities:

  • Implement and optimize Salesforce automation tools to improve efficiency.
  • Configure and customize Salesforce to align with business needs.
  • Leverage AI-driven workflows and automation to enhance customer interactions.
  • Develop and maintain Salesforce reports, dashboards, and analytics.
  • Collaborate with stakeholders to identify and address CRM-related challenges.
  • Ensure data integrity and security within the Salesforce platform.
  • Provide training and support to end-users on new functionalities and enhancements.
  • Stay updated with Salesforce advancements and best practices.

Requirements:

  • Proven experience with Salesforce administration and automation.
  • Strong understanding of Salesforce Flow, Process Builder, and AI tools.
  • Knowledge of Apex, Visualforce, and Lightning components is a plus.
  • Experience integrating Salesforce with third-party applications.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration abilities.
  • Salesforce Administrator or relevant certifications preferred.
  • Agentic Framework experience is a plus.
  • Experience working with MuleSoft is a plus.

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