Job Title: Technical Support Specialist

4 hours ago


Lahore, Punjab, Pakistan Joblogic Service Management Software Full time

At Joblogic Service Management Software, we are committed to providing cutting-edge solutions for field service businesses across the world. Our innovative software is designed to streamline operations, increase profitability, and ensure compliance for our clients.

As a Technical Support Consultant, you will be responsible for creating and optimizing SQL reports, developing dynamic dashboards using the built-in dashboard designer, and creating mobile forms via Visual Studio and the built-in form builder. You will also collaborate with other developers to optimize in-application SQL statements as necessary and establish best practices.

The ideal candidate will possess superior technical expertise and excellent problem-solving skills. Communication is key in this role, so you must be able to present complex technical information to non-technical audiences effectively.

We are looking for a team player who can work effectively with other departments and communicate clearly through different channels. The successful candidate will have a strong proficiency in SQL and experience with modern relational databases. Experience with Power BI, Jira, and Azure Data Studio is highly desirable.

Some of the key responsibilities of this role include:

  • Writing custom reports using SQL to extract data from the Azure DB in the most efficient manner
  • Developing dynamic dashboards by first creating a SQL script to feed into a dashboard followed by designing output using drag & drop and interactive tools in Stimulsoft
  • Proactively investigating bugs reported to the team and providing effective solutions
  • Being part of the Agile development cycle with effective communication and documentation skills


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