Customer Service Management Specialist

5 days ago


Islamabad, Islamabad, Pakistan Web Tronix Full time

About the Job

We are looking for a skilled Operation Manager to manage pre-sales and post-sales activities for our accounts. The successful candidate will be responsible for handling customer calls and responding to their inquiries.

The ideal candidate will have a strong background in customer service and excellent communication skills in English, both spoken and written.

  • Main Responsibilities:
  • Handling customer calls and responding to their inquiries
  • Following up with customers via phone and email to ensure their needs are met
  • Scheduling appointments with customers and stakeholders
  • Collecting information from customers and stakeholders
  • Managing pre-sales and post-sales activities for accounts

Benefits

This position offers the opportunity to work remotely during US business hours (9 am - 5 pm) and provides a chance to build a career with a dynamic company like Web Tronix.

  • What We Offer:
  • A competitive salary and benefits package
  • Ongoing training and development opportunities


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