
Accounts Receivable Specialist
7 days ago
As a highly skilled Accounts Receivable Specialist, you will collaborate with various departments to develop and implement innovative financial strategies. This position offers great opportunities for growth and learning alongside accomplished professionals.
In this role, you will be responsible for managing the company's receivables ledger, ensuring timely and accurate billing, and proactively following up on outstanding payments. Your key tasks will include maintaining accurate financial records, addressing internal and external queries, and working closely with the sales and finance teams to ensure seamless operations of the accounts receivable process.
Key Responsibilities- Monitor and respond to emails in the shared mailbox
- Assist internal teams with billing and payment-related queries
- Address customer inquiries promptly and professionally
- Generate and send invoices to customers for all billable services and goods
- Ensure correct tax treatment and coding based on jurisdiction and service nature
- Upload invoices to customer portals as required
- Reconcile billing backups with sales or project documentation
- Match incoming payments with customer invoices
- Post customer receipts into the accounting system
- Investigate and resolve unallocated payments or short payments
- Communicate with customers regarding payment discrepancies
- Proactively follow up on overdue accounts via email and phone
- Send out customer statements and payment reminders
- Escalate chronic non-payments or disputes to the Finance Manager
- Prepare weekly cash collection forecast
- Assist with month-end reporting and customer account reconciliations
- Set up new customer accounts in the accounting system
- Perform credit checks and risk assessments on new customers
- Ensure all contracts and terms are properly documented and filed
- Log, track, and resolve invoice disputes
- Liaise with internal teams to resolve service delivery issues impacting receivables
- Maintain documentation for all escalations
- Reconcile customer accounts, identifying and clearing unmatched transactions
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