Senior Customer Service Manager

3 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

MBA (Business Administration, HR or Marketing) degree required for this challenging role.

  • Provide expert advice and support to clients about our services
  • Analyze customer feedback and develop strategies to improve services
  • Foster strong relationships with clients through effective communication
  • Investigate and resolve complex client issues and complaints
  • Develop and implement a robust feedback procedure for clients
Job Requirements
  • Candidates should possess excellent communication, problem-solving and diplomacy skills
  • Able to think creatively and motivate others
  • Work well under pressure and meet deadlines
  • Familiarity with social media platforms
  • Previous experience in trading (shares/commodities) is highly desirable

We are seeking a highly skilled and experienced professional to join our team as a Senior Customer Service Manager. As a key member of our service delivery team, you will be responsible for providing exceptional support to our clients and ensuring their satisfaction with our services.



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