Customer Relations Specialist

Customer Support SpecialistThis is a full-time position that requires the ability to work independently and as part of a team.The successful candidate will have strong communication and interpersonal skills, with the ability to build rapport with clients.Determine clients' needs and financial abilities to propose solutions that meet their...

Job OverviewWe are looking for a dedicated HR Specialist to join our team. The successful candidate will be responsible for supporting the HR function and contributing to the overall success of the organization.Main TasksThe HR Specialist will assist in creating and implementing HR policies and procedures, as well as managing HR projects.They will also...

Corporate Communications Specialist">This Senior-level role plays a pivotal part in shaping the company's narrative and promoting its brand presence across various channels.The ideal candidate will possess exceptional strategic thinking, creativity, and analytical skills to drive impactful communication initiatives.They will be responsible for developing and...

Recruitment and Training SpecialistThis role is responsible for designing and implementing effective recruitment and training strategies for the call center. The successful candidate will have a strong background in human resources management and excellent communication and interpersonal skills.Main Responsibilities:Develop and implement HR policies and...

Employee Relations and Engagement SpecialistWe are seeking an experienced HR professional to join our team as an Employee Relations and Engagement Specialist. In this role, you will be responsible for managing employee relationships, developing and implementing engagement strategies, and ensuring compliance with labor laws. If you have a passion for HR and...

Key Responsibilities of the Business Development RoleManage inbound and outbound customer calls, ensuring timely responses and clear information provision.Identify customer needs and wants, and research solutions to address their issues.Recognize upselling opportunities and follow company communication scripts.Maintain accurate records of conversations in...

Role Overview:This position serves as a key partner to business and HR leaders in driving employee relations. The employee relations specialist plays a vital role in creating a great employee experience by ensuring unbiased and neutral facilitation of the resolution process of complaints and concerns.The ideal candidate will assume ownership of cases...

Company DescriptionVelocity BPO is a strategic partner dedicated to driving business success. Established in 2020, we have earned a reputation for consistently delivering transformative solutions that accelerate growth and enhance our clients' competitive edge. Our commitment to excellence has positioned us as a trusted ally in the market.Role...

About the RoleThe Soft Collections Specialist is a critical position that requires effective communication and negotiation skills. The ideal candidate will be able to manage multiple customer relationships simultaneously and maintain accurate records.Main Duties:Contacting customers with overdue payments and negotiating payment plans.Maintaining accurate...

Customer Support SpecialistWe are seeking a skilled Customer Support Specialist to handle inbound and outbound calls, providing exceptional customer service and closing sales. This role requires excellent verbal communication and interpersonal skills, as well as strong problem-solving abilities.