Hajj and Umrah Specialist

5 days ago


Lahore, Punjab, Pakistan Clientele Club - Timelessness Full time
Sales / Customer Services Officer Role

This role involves assisting clients with their travel plans and providing expert guidance on Hajj and Umrah pilgrimage as a Sales Agent with a strong background in Hajj and Umrah travel.

Responsibilities:

  1. Plan and book client travel, especially for Hajj and Umrah.
  2. Find flights, compare prices, and make reservations.
  3. Understand airline rules, visa requirements, and provide accurate information.
  4. Issue tickets, ensuring all details are correct.
  5. Provide advice on visas, travel insurance, and required documents.
  6. Stay updated on airline info and Hajj/Umrah travel details.
  7. Assist with changes, cancellations, and resolve any issues.
  8. Build relationships with airlines to benefit clients.
  9. Maintain accurate records and collaborate with the team.
Requirements
  1. Strong attention to detail and computer skills.
  2. Excellent communication and problem-solving abilities.
  3. Customer-focused with a passion for travel.
  4. Fluency in English.
  5. Availability to work UK hours.


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