IT Project Leader

Job Overview:

As a seasoned Project Manager, you will be responsible for leading our IT projects from inception to delivery. Your primary objective will be to ensure successful project outcomes within scope, timeline, and budget. This role demands collaboration with cross-functional teams, establishing project goals, and driving execution.

Key Responsibilities:

• Establish and maintain a servant-leader environment where team members are effective, fostering relationships between the teams and Product Owners as well as other dependent teams.
• Encourage open communication and transparency while focusing on predictability, quality delivery, continuous improvement of the team, and overall program execution.
• Facilitate daily stand-up meetings, facilitate meetings, schedule meetings, demos, and decision-making processes to ensure quick inspection and proper adaptation processes.
• Organize and facilitate sprint planning meetings.
• Help the Product Owner maintain the product backlogs in good shape and ready for upcoming sprints.
• Act as a problem solver and avid learner with behavioral attributes of respect, integrity, innovation, and teamwork.
• Resolve conflicts using Scrum values of commitment, courage, focus, openness, and respect.
• Be an expert in estimation and planning, and create useful, reliable, and practical plans for software development projects.
• Integrate Agile and Lean principles into team practices and work products.
• Maintain Agile charts, ratios, and metrics that provide organizational visibility and insight into the team's morale, quality, and productivity, showing continuous improvement.
• Utilize team feedback and metrics to identify opportunities and areas for improvement for teams.
• Coach individuals and have interactions over processes, best practices, and tools, and guide the team in delivering successful outcomes using Agile Scrum.
• Help the team or individuals by clarifying goals and actions to achieve them.
• Shield teams from outside distractions and interferences.
• Ensure the correct use of the Scrum process.
• Onboard and mentor less experienced Scrum Masters.
• Proactively identify risks or impediments and facilitate quick resolutions by leveraging company networks such as PMO, IT, CS, HR, Enterprise Management, and other departments.
• Track the preparation work required in readiness for future sprints through backlog refinement and the removal of showstopper impediments.
• Monitor team velocity to effectively plan product backlogs.
• Educate and promote Agile engineering practices such as pair programming, continuous delivery, Test-Driven Development (TDD), Behavior-Driven Development (BDD), and refactoring.
• Evaluate and inspect team and individual performance quarterly with transparency using proven key performance indicators.
• Act as a career coach for team members, helping them understand and identify their natural talents and strengths, grooming their competencies, career paths, and personalities to reach their full potential.
• Build a solid understanding of the US HealthCare IT domain and provide feedback to the Business Analysis team on documentation and UX improvements.
• Collaborate closely with Client Services to monitor support ticket SLAs and identify opportunities for improvements.
• Be responsible for Agile estimating, planning, and forecasting.
• Coach Agile practices and Scrum values to cultivate the right culture.
• Facilitate interactions such as daily scrums, sprint planning, sprint reviews, and retrospectives.
• Resolve inter-team and intra-team conflicts.
• Remove impediments and roadblocks.
• Create communication channels between the organization, Product Owner, developers, and stakeholders.
• Implement processes and policies.