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Operations Supervisor Manager

1 week ago

Peshawar City Tehsil, Pakistan NRSP Microfinance Bank Full time

We are seeking an exceptional Operations Manager to join our team at NRSP Microfinance Bank.

The successful candidate will have a strong background in operations management, excellent leadership skills, and the ability to motivate and inspire teams to achieve outstanding results.

Responsibilities:
  • Operation Staff Supervision: Provide guidance and support to operation staff, helping them to develop their skills and knowledge.
  • Policy Compliance: Ensure that all operational activities comply with NRSP Microfinance Bank's policies and procedures.
  • Customer Service Delivery: Deliver high-quality customer service to clients, meeting their needs and exceeding their expectations.
  • Branch Upkeep: Maintain the upkeep of the branch, including facilities management and maintenance.
  • Performance Management: Monitor and evaluate the performance of branch staff, providing feedback and coaching to help them improve.