
Service Delivery Supervisor
4 days ago
Job Description
Coinbase is a dynamic and rapidly growing company seeking a Service Delivery Supervisor to oversee our customer support operations. The successful candidate will have a proven track record of leading high-performing teams and driving operational excellence.
Key Responsibilities:
- Oversee the day-to-day operations of the customer support team.
- Develop and implement process improvements to enhance efficiency and productivity.
- Collaborate with cross-functional teams to achieve business objectives.
- Ensure compliance with company policies and procedures.
Requirements:
- Minimum 6 years of experience in customer support or a related field.
- Proven track record of leadership and team management.
- Excellent communication and interpersonal skills.
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